Grand Prairie
Number of October 2023 participants: 4,915
Clinic environment
The Grand Prairie clinic has 1 items in Phase 1 and 5 items in Phase 2 that need improvement.
Here are some goals to focus on:
keep the hazard box up and out of reach in each guest room
make children’s books visibly accessible in guest rooms
display the current WIC logo at or above the entrance
have one or more chairs for children in each guest room
install interactive floor items for children in guest rooms
Nice job getting Phase 1 fulfillment above 90%! Work on getting Phase 2 targets up.
There aren’t any particularly weak areas—keep up the good work!
Staffing
Consider hiring 3 clerks and 1 supervisor to meet staffing needs.
Customer satisfaction
In September 2023, the customer satisfaction score was better than theGrand Prairie clinic’s average. Good work!
Agency-wide, the Grand Prairie clinic brought the average for Dallas County clinics up. Nice!
Over the last 18 months, the score for Grand Prairie has increased overall. Over the last 3 months, the score has increased.