Westmoreland
Number of October 2023 participants: 4,291
Clinic environment
The Westmoreland clinic has 2 items in Phase 1 and 2 items in Phase 2 that need improvement.
Here are some goals to focus on:
have one or more chairs for children in each guest room
install interactive floor items for children in guest rooms
have a clinic manager or supervisor always on site
make water visibly available for clients
Work on getting Phase 1 and Phase 2 targets up.
The Westmoreland clinic is strong in communication. There aren’t any particularly weak areas—keep up the good work!
Staffing
There are no vacancies right now. Nice job!
Customer satisfaction
In September 2023, the customer satisfaction score was better than theWestmoreland clinic’s average. Good work!
Agency-wide, the Westmoreland clinic brought the average for Dallas County clinics up. Nice!
Over the last 18 months, the score for Westmoreland has increased overall. Over the last 3 months, the score has increased.