North Dallas
Number of October 2023 participants: 6,975
Clinic environment
The North Dallas clinic has that need improvement.
Wonderful work! You are a WIC superstar!
Nice job getting Phase 1 and Phase 2 fulfillment above 90%!
The North Dallas clinic is strong in hospitality, communication, layout, efficiency and safety. There aren’t any particularly weak areas—keep up the good work!
Staffing
Consider hiring 2 clerks and 2 certifiers to meet staffing needs.
Customer satisfaction
In September 2023, the customer satisfaction score was worse than theNorth Dallas clinic’s average.
Agency-wide, the North Dallas clinic brought the average for Dallas County clinics down. Keep working!
Over the last 18 months, the score for North Dallas has decreased overall. Over the last 3 months, the score has increased.